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18 reviews

ACS Heating and Air Conditioning

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marker Tucker, Georgia

Reviews

18 reviews
Becky Wilson

06/03/2020
I've been using ACS for about 13 years now. I have never had a bad experience. They don't try to oversell you, but do explain your options and the best deal that may work for you. I, mistakenly, had Montcreif come out once. The technician wasn't a bad person, but did say that they would not likely service my unit again as it had run it's course and would be out of compliance next time it needed something. He was trying to get that sale of a new unit rather than help me maintain a still well-operating unit. Well, it needed something today. I called ACS, going back to my old faithful. I had an appointment by 10am same day! My technician, Nick was fantastic!! Courteous, professional, kind and knowledgeable. I got a great price and therefore got the maintenance program for the remainder of the life of the unit. He even was able to detect that a neighborhood mutt had been doing his #1 on my unit threatening the integrity! When I do need a new unit, which won't be too far down the road, ACS will be getting that business. Thank you ACS for hiring excellent techs that truly represent the quality of your company. I also told Nick that I'm proud to support a family-run business during these challenging times (covid). I'm sorry I cheated on you and it will never happen again. LOL.
Dennis Disantis

05/16/2020
Josh Pinson and his crew at ACS are excellent in every aspect. They are always very responsive and cordial. They installed a complete HVAC system for us including the smart thermostat and explained everything in detail.I have been a customer of ACS for over 30 years and have never been disappointed. Needless to say we will continue to be a very satisfied consumer of a ACS services.
KARIN ROBINSON

05/09/2020
I am very happy with the professionalism that ACS exhibits in the work they do. Josh and his team have been great!
Daniel Bullock

07/14/2019
Friendly technicians, great customer service, very happy with the work completed!
Roger Dupuis

07/13/2019
Josh & ACS Htg/AC Thank You so much for doing such a great job installing my new Lenox A/C & fixing my furnace. Please thank the two gentlemen who did the work. (I wish I could remember their names, but I'm afraid at 78 y.o. I,m having too many 'senior moments' ) However, I have not forgotten their pro. work & courtesy. It gives me peace of mind to know that I am with a company & it's people whose middle name is 'INTEGRITY'. Roger D.