South Bend, Indiana
Reviews
19 reviews
Dee
I'm NOT happy with AEP right NOW! My block has been without power since Saturday. There have been two sets of crews that came out and STILL no power. Yet, I keep receiving emails saying my power has been restored, LIE!!!! I understand there was a storm Saturday, but still COME ON AEP! If I lived on the other side of town, the POWER would be back ON. The West side of town always gets screwed, but you want THAT MONEY EVERY MONTH.
Jennifer Johnson
Not sure about pricing, but customer service was was quick; and then efficient to transfer service in about 5 minutes.
Ivanelys Delgado
Horrible Customer Service . Spoke with Brattwho was in charged and he was no help , interrupting me , not understanding my concern . They are trying to over charge me on my bill . I kept track of my payments and dates paid , but to them is all wrong .... Horrible service ....... 0Zero Stars .
nick lane
joseph kennedy
I have to agree with most of the comments on here about aep. Price gouging is an understatement! I have a small home and my electric bills run between 350-400 a month! The house is totally electric, however I watch my consumption. I have a three bedroom, each room has its own heater. But because of the cost I only use 1, forcing my 2 kids to share a room while I and my other child sleep in the living room. The fees are ridiculous!! The fees add almost another 30 percent to your bill. Like everyone here I've spoken to them numerous occasions stating to them theres no way in hell I'm using that much electric. It's fallen on deaf ears.
