Unclaimed
8 reviews

Impact Battery

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marker Irvine, Kentucky

Reviews

8 reviews
Peter Vellios

03/06/2020
I happened to place simple, pre-order call to Impact Battery and spoke to Darren, the owner. Believe it or not, he spent a very long time on the call to walk me through the process of potentially reviving my current 'dead'/'defective' batteries (purchased elsewhere); he could have spent much less time to easily steer me towards making several potentially unnecessary battery purchases, which is what I had intended to do initially. Darren was incredibly knowledgeable, professional, and thorough, and very much into what he does and the 'science' of the industry. Just as importantly, he was generous with his time, patient, and kind. All CEOs should model his behavior. Thank you, Darren and Impact Battery! You now have a loyal and repeat future customer.
Jordan Marcum

11/21/2019
Bought a battery for our water boy machine and it worked out just perfect. Received it in a timely manner and customer service was great!
john hall

07/15/2018
I bought a Moto Classic YTX20HL from impact battery. It lasted a little over 8 months. I told Stephanie from impact battery about it & she said i had to pay a warranty fee 50% of the purchase price it only had a six month warranty. I said no such warranty was mentioned when i bought it. (it only said 2,5 yr. warranty) That got me nowhere. So i contacted Moto Classic Darren S. from moto classic did not believe me either. Over several emails which he said he included Stephanie in on. I was accused of false accusations, talked down to about true intent & the measure of a man, defamation tactics & my character. So i gave them both irrefutable evidence that you can buy the battery with only the mention of a 2.5 yr. warranty. He got angry & accused me of finding a loophole instead of accepting that i was always telling the truth. All this over one battery. SHAME ON BOTH COMPANY'S! Both company's still refuse to step up & do whats right. WHY WOULD YOU WANT TO BUY FROM PEOPLE LIKE THIS? I live to far away to take them to court over a battery & that's what there counting on from all of you. MY ADVISE IS SHOP LOCAL PEOPLE IN YOUR COMMUNITY ARE MORE LIKELY TO HELP YOU BECAUSE YOU ARE NEIGHBORS. PLUS MONEY STAYS IN YOUR COMMUNITY & HELPS YOUR LOCAL ECONOMY. EVERYTHING I SAID IN THIS REVIEW IS TRUE & I CAN PROVE ALL OF IT. Go to impact battery search 2008 grizzly battery. IT gives you many to choose from pick moto classic YTX20HL add to compare add 4 more brands to compare. compare them click add to cart on moto classic it takes you to cart click checkout. You just bought the battery with no mention of a six month warranty. UPDATE AFTER THERE RESPONSE- NOW THEY ARE BEING DISHONEST AGAIN. I NEVER USED FOUL LANGUAGE (said *hitty to describe how they acted) I NEVER SAID I FOUND A LOOPHOLE I WAS ACCUSED OF IT. I ONLY QUESTIONED IF THE SITE HAD CHANGED. IN FACT I SAID( MAYBE IT WAS LIKE THAT) SO STOP LYING!! ANSWER THIS CAN YOU COMPARE THE BATTERY'S LIKE I SAID WITH NO MENTION OF A SIX MONTH WARRANTY? I ASKED STEPHANIE 6 TIMES ALREADY NEVER GOT AN ANSWER. SHE CANT ADMIT ITS TRUE. SEEMS THEY WOULD DO ANYTHING BEFORE THEY LOOK AT YOUR SIDE AND ADMIT YOU ARE RIGHT. LOOK HOW THEY ATTACK AN HONEST REVIEW. AGAIN I CAN PROVE ALL I SAID IS TRUE.
Caleb Somerville

07/12/2018
Nothing but good things to say about impact battery they've always treated people like myself incredibly well
Joe Smith

07/03/2018
They sell old batteries. Decided to try them out for the first time and bought a powersport battery. Received it and it was from 8 months ago with a surface charge. Great stuff.