Name: A1 Solar Source - Solar Panel Installers, Kansas City
Address: 2420 E Truman Rd, Kansas City, MO, 64127
Telephone: (816) 469-5244
Rating: 3.2000

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A1 Solar Source - Solar Panel Installers, Kansas City

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A1 Solar Source - Solar Panel Installers, Kansas City Reviews

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Art B

Best place in Kansas City to get your solar. I received excellent communication thought out the process, i am very happy i choose A1 Solar.

Savannah Sexton

This is a terrible place to work and go through for solar panels. They are very unprofessional when it comes to how they handle their workers and even told their ex team lead not to speak with customers because its a waste of their time. They allow workers that have been on drugs to come and work and even hired back one employee that was on their cameras trying to steal from them. They have had workers mess up a job and one of their electricians electrocuted and continued to keep that employee with no punishment. Their ex team lead was with them for almost two years and at first it was great but once all of the other employees were fired due to theft or drugs he was the only one left and went in every day no matter the weather or how he felt and thats when things went south. He even went in on the weekends and did side jobs for the bosses but when they got in trouble for a job messed up or not being done they took it out on him even though he was the only one who stayed when everyone else left. Then after laying him off for a week would ask if they were all good. They have violated osha regulation rules which was realized when they had their workers take the osha test. After speaking to other solar panel companies...A1 solar sources name was no secret to them because they had to go back and fix jobs that A1 solar source had messed up. They were also able to describe some of the unprofessionalism. They also dismissed an employee over his hair even when he had it up and tried to maintain it the best he could. After their team lead left they proceeded to tell other employees that he was messing up jobs but that makes no sense considering they made him a team lead and kept him as one and also had him training new employees. This company needs a full inspection and overhaul.

p frak

Terrible customer service. I have called two times to reach staff to ask a technical question and both times I have called I have been dismissed/hung up on by customer service. If you just want to get solar they are probably fine, but if you want to engage or ask any kind of follow-up question, I would strongly recommend any other solar company in the greater KC area. If you want to find a credible AND friendly solar installer you should check out the competition instead.

Clifton Durham

These people have been a nightmare for real. Our project was suppose to be done 60 days ago and still isn't completed. Already started paying the loan company but for what our system isn't up and running yet. I would highly recommend using another company. It's damn near impossible to get answers on any questions you may have. We were excited to get solar but this company is making it quite impossible to enjoy since it's still not up and running and essentially paying for nothing Update 6/28/19: had my father-in-law whose name is on the account call today at 9:20am this morning and still hasn't received a call back. Conveniently the person who is suppose to call him back had just stepped out of the office. Hahaha ok. UPDATE: Never received a call back from the owner but they did finally complete the project today. It was only 70-80 days after it was suppose to be completed so I would probably look at other solar companies if you want it done when they say it will be done, but unfortunately this is not that company.

Mark Cummins

I have had a very pleasant experience working with these people. They have been very courteous, kept the jobsite clean, and above all, did a great job. Aesthetically, sometimes a solar installation can be a real challenge. In our case, our system was installed in such a way that the panels and rest of the equipment look like they were designed into the house from the beginning. Unlike another solar company we did business with, these people answer their phone calls and return messages promptly. Great people.

Don Leming

The end result looks great & hopefully will perform as promised. Initial project communication was poor. After the Sales Manager stepped in and took over, communication improved.

Melanie West

PROCEED WITH CAUTION!!!! I had a sales rep visit us to discuss solar panels. When I was later reading reviews the same sales rep posted a fake 5 star review masking as a client. When I confronted him he deleted the review. Very deceptive company!!!! (I still have the screen shots his review as well as his business card).-------------------------------------EDITED TO ADD RESPONSE TO OWNER-------------An employee posing as a customer is deceptive. There is no other word for it. We have a business card matching the same name from the individual who posted the review. It is astounding that he didn't think to change it? Your sales rep already admitted to us he had not yet had panels but looking forward to getting solar in the future. Here is a verbatim summary of the review from the sales rep and response from owner on Google reviews.'Best pricing received after multiple quotes from various solar companies. Entire process, from sales rep through installation, professional and stress-free!'Response from the owner'M**** thanks for the review. We love hearing about our customer experiences! Welcome to our Solar Family! '

Larabie Wilson

Had a sales representative helping me. Great guy forgot his name though. Trouble came in when I had to reach a supervisor over a question I had. Communication was horrible and then I was blamed for miscommunication while I was told who and when to call. It was very unpleasant; Other than that good service

Larry Ross

My experience with A1Solar has been very pleasant. Knowledge & friendly staff. I highly recommend.

Patricia Heard

Great place to work & good friendly people .. And most importantly they do a great job Installing Solar..

Andrea Rudolph Miller

A1 Solar Source is awesome. They are knowledgeable, friendly, and fast. They have amazing financing options too. If you want Solar to help pay your bills This is the place to call. A1 Solar ranks high on the list Solar Power World publishes too. I did my research. You cannot go wrong with A1 Solar. Highly Recommended, Great Team, Great Installers!!!!!!!! Great Follow up and very professional!! Very Happy Customer!

Matt Alexander

Called A1 solar sores and was not impressed at all. Then called Grainger and got the part I needed. The rcpnst was unfriendly and I must apologize for calling her as It presented an obvious incumberance in her morning. Sorry about that!. Not a customer, never will be. That should cover the BS defensive owners response. BTW: your van pulled by my shop w/ an ext ladder hanging 6ft out of the back door - Nothing says Professional like that - but it was worth a laugh!, so thanks!.

Terry Frazier

Have to say we were having problems with our system but with all the extra effort and great service from the A-1 Solar team issues resolved. Thanks for never just giving up on us again great team.

Donovan S

Great people! Love doing business with A1!

Latasha Brown

Great place of business

Elle Morris

Laura Tyson

Suzy G

Jessy Franco

Malyca Weathers

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A1 Solar Source - Solar Panel Installers, Kansas City

2420 E Truman Rd, Kansas City MO, 64127

Call now: (816) 469-5244

a1solarsource.com

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