Unclaimed
50 reviews

Home Services at The Home Depot

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marker Carson City, Nevada

Reviews

50 reviews
Joe Antonino

07/10/2020
Staff is getting better. The staff from some time ago was of no help. Now, even with covid-19 safety procedures added to the store and compliance with staff, it's surprisingly got better. Staff is easier to locate and new staff is more helpful. Unlike before, their staff looks like they're ready to punch you everytime you ask a question. Stocking has improved as well. Would give it a 5 if their cutting station worked half of the time.
Ninetaled Fox

07/09/2020
I called today to get a simple price quote for a small trailer rental for one day. I was transferred four times, phone rang for over 19 minutes and talked to two maybe three people (not sure if the same person answered the phone and just transferred me). I did get irritated after about 8 minutes of the phone ringing and the lady that answered quickly transferred me after I told her Ive been waiting on the phone for 8 minutes and just wanted a quote. I did a self-check and decided to calm down because they may be busy and irritation wont get you as far as kindness. So I was transferred to the main line again and when I spoke to someone and told them I have been waiting for 17 minutes they then transferred me to, supposedly, a manager (I did not ask for a manager, I asked for someone to help with the quote). I spoke with someone named Stephanie. Stephanie answered my question but was not courteous. She said what I needed in short abrupt sentences. I was courteous to her and even told her I appreciated her help and she did not say youre welcome or any other form of courtesy to a patient customer, she just said a quick bye and hung up the phone. I was patient enough to wait and I did not ask for a manager. I just wanted a simple quote without attitude. I have worked in customer service before. I understand you may be busy (hence waiting for 19+ minutes to talk with someone) but that does not mean you treat someone like an annoyance and take your time when taking care of that customer.
Ralph Lehotsky

07/08/2020
I liked what I bought.
Connie Branch

06/30/2020
Found what I needed . Great prices.
Jessica Russett

06/29/2020
be sure to read curbside signs.