Sunrun Solar

Hello everyone, My solar experience. It was a little hectic having them installed but turned out ok. My only complaint is that I recently spoke with a Sunrun rep and they mentioned battery back up. I told him I was very interested in having that added to my current Sunrun solar system. He responded that policy says that they can’t add just batteries to a system; it has to be a new system. I don’t understand you can additional panels to my current system but not a battery backup. Umm. They said I could have another company add them. Nope. Not voiding any warranties. Just don’t understand why since I’ve been with them 6yrs and they are currently offering this that the loyal customers don’t get the same options. One last note, I still get a bill during the summer months from PNM. I was also told that my panels were producing at 107% and couldn’t add another to account for the summer months. 3 months out of the year I get two bills. Thank you for reading my post.

The sunrun company has a great group of people working for them. I asked so many questions about the whole process and anyone I asked were gracious took time to answer all of them. They are all friendly people that enjoy working for sunrun. Great expereince ! I recomend the company to anyone looking for solar.

My system has been up and running since January this year. I am extremely happy with it. Sunrun detected that my system was not performing right, so they came out immediately to fix it. I would have never know anything was wrong.

I got solar panels a few months ago and am already very impressed. I have 2 refrigerated units (one for downstairs and for upstairs. 2k sq ft home). My PNM bill for May was $182 (no panels), for June $116 with 12 days of my solar panels being installed, and this bill is $69 with 30 billed days of solar panels. Same time last year my bill was $367!! I was working with 3 different companies, investigating, and working the numbers and at the end Sunrun was a no-brainer because of the plan I chose. Ask for Nathan, he's got the patience to come back 3 times to work numbers with you and figure out the right plan for you.

Called to get a quote and was told I was not wasting enough energy for them to do business with me first and lost time I will consider this company