Circular Energy

No one answers the phone nor responds to voicemail or email.

The company works in a very professional and responsible fashion. I have nothing but good words for the company and folks who work for them. The person I was dealing with (Brooke Marshall) was always very polite and personal in all her communication. She was always responsive and took care of matters with extreme efficiency. When I received quotes, I found that they charge a little higher than the competition but they more than make up for it with the quality of service they provide which is way above the industry norm. They always put the customer above everything else. It was a completely satisfying experience though I wish it would have taken less time but it was due to events beyond their control. They worked with me on several occasions to get me the system that I wanted. I admire their absolute dedication to give a PV system which I am and will be proud of for years to come.

Fantastic experience! I did my normal due diligence by requesting three quotes for as large a solar system as I could fit on my roof. Not only did Circular Energy quote me the largest system of the three, but also, by far, the lowest cost per installed watt. Their design, communication and installation were just as I asked. Couldn't have been happier with their knowledge and execution. The total experience was just a pleasure. Thank you, Circular.

total quality experience all around. Their customer service and follow up was fantastic..highly recommend.

I was intentionally waiting to write this review after having gotten my Solar installation done in August so I could factor in the impact on my energy bills over several months. The process to getting solar panels installed isn't a quick one no matter who you go with. It starts out with getting bids from several companies and then there are a bunch of things related to rebates and dependencies on the City before you're finally enjoying the benefits of Solar, but so far I couldn't be happier now that it's all done.I got bids from 3 companies including Circular, and both of the other companies I talked to sent sales reps to my house while Circular went through their presentation over the phone. Circular's planned system included enough panels to generate about 2/3 of our historical energy usage in a year and had comparable rate of returns to the other companies. After I had the three initial bids/plans, each company had to make a determination whether Austin Energy rebates would be attainable given the direction and pitch of my roof line. The other two companies sent different reps to get on my roof and they both couldn't say for certain how much of their planned systems would be rebatable. Circular was able to make their prediction remotely via satellite imaging which was quick and convenient and they were certain the plan would qualify for the full rebate given the precision and accuracy of their software. This made the choice an easy one and as it turns out, they were completely right. The Circular customer rep that I dealt with throughout the process was always extremely responsive and helpful even on nights and weekends. She got me in touch with the right people to get an energy audit on the house and address things like leaky duct work and adding insulation to the attic which was required for the rebate. She also handled communications with the City of Austin for getting the necessary inspections done and for filing for the Solar rebate. For the installation, Circular sent a large team to the house to put the panels and inverter on my house. In all this took less than a day to complete. It was obvious from looking at the finished install that their team did a high quality job securing the system to the roof. All that was left was waiting for the City to complete their inspection (there are at least a couple) and then install their meter. This ended up being the longest pole in the process - in all this took just over 3 weeks after my system was up and ready to go.Now that I've had over 4 full months with the system enabled, I say without hesitation that it was totally worth it. I still had a bill above $0 in August but it was over $130 less than last year - I realize the usage from year to year may vary but this is a significant difference. And the last 3 months have resulted in a net credit each month which get applied to my other City of Austin utility bills. In all, the actual savings have been higher than the projections which is a nice surprise.I highly recommend Circular Energy as a solar provider based on the totality of my experience. They delivered on all promises and exceeded my expectations when all was said and done.