Houston, Texas
Reviews
50 reviews
carla silva
Been on hold for over and hour ! Been disconnected 3 times !!!! Therefore having to call back just for the cycle to repeat itself. On top of that I was calling because I paid my service which came out super high, just for them to disconnect my service the next day!! I live in Texas its hot out here and we have babys. How unprofessional of a company. Waiting for my contract to end and will never be coming back to this company.
LISA PURSELLEY
They have been great with working with me to terminate service because I had to sell my home through covid-19. Once I purchase again I will use them!
Peter Munholland
Easy to switch to, kept me up to date with process and pleased they offer renewable energy
sally andrade
After switching to this company my bill is outrageous. Before i would only pay 127.00 now 303.00 i was told i would pay 8 per kwh. Im paying 12 per kwh and energy delivery charges. I should of stayed with stream energy. My contract expires in 5,2022 .And to top it off my meter was not working . so how did APG & E estimate my bill. ?
Todd S.
WARNING! WARNING! WARNING! AP&G WILL RIP YOU OFF. FROM. 07 CENTS TO. 19 CENTS PER KILOWATT. GREEDY COMPANY. I WILL BE FILING A FORMAL COMPLAINT WITH THE PUBLIC UTILITY COMISSION. STAY AWAY. YOU'VE BEEN WARNED. Later after finally getting in contact with customer service it was suggested that I sign back up with AP&G and then they would work with me. I believe that this is illegal. Basically either pay the outlandish bill or sign back up....I will be following up with the public utility commission.
