5 Star Solar

5 Star Solar is the worst company I have ever worked with. Ever. They installed our solar panels over a year ago. When asked what it would cost to have them removed to redo our roof at any point, they quoted us $500 - total for both removal and re-install. We asked multiple people and they all said the same thing. Last fall we had a huge hail storm causing damage to our roof requiring new shingles. It took six weeks of calling and leaving messages before they responded to our calls to remove the solar panels. Then when they scheduled the removal they did not come the day they committed to, requiring two more weeks of unanswered phone calls. After the re-shingling on the roof was complete, it took a few days for them to come to re-install the solar panels - again not showing up when they initially said they would be here. Everything works well and we like the product, but when asked about how to pay the bill for the removal and re-install no one could give me an answer and I never received a bill of any kind. Six weeks later they called to complain to me that I had not paid them the $2500 I owed them. They claimed to have sent multiple emails that I never saw in any email inbox or spam folder - and I check all of that daily. There wasn't even hard copy in the mail. When questioned about the original quote of $500 they told me I was mistaken and that no one in their company would have ever said that. This entire process took well over three months from first phone call to demand for payment. They don't respond to phone calls. They don't show up when they say they will show up. They quote a price and then don't keep their word.

Worst company to deal with. Never return calls and took months for them to send someone out to replace a circuit board that blew due to bad wiring. I would never recommend them. Them and Encor Solar horrible to work with. Promise a working product and warrantied, but when issues arise not one of the companies will return calls.

It is so nice not having an electric bill. James and his company installed my solar 2 years ago and it has been amazing. I have had no issues with my system and it was so much less cost than several of my neighbors. I would work with them again.

THANKS!

James and 5 Star solar installed my Solar Panel System more than a year ago. Installation was quick, up and running within two weeks of them starting (they were done in a week, I had to wait for Rocky Mountain Power to install my net meter). I generate plenty of power, and can monitor it all from my phone. I haven't had a power bill since they installed (minus Rocky Mountains $9 fee you can't get rid of). They even painted my conduit on the outside of the house and in the soffit/fascia to match my home according to my HOA regulations. I have recommended them to others and will continue to do so. Thank you James!