AAPCO, LC

I hired them to install a new front door with two sidelites. The salesman was friendly but all over the place and the craftsmanship for the door is mediocre at that. There are visible seams in the sidelites and they put the frosted glass in the wrong way on the front door and one of the sidelites. When calling the office the receptionist had no customer service experience and placed me on hold 3 times without telling me. Then I get transferred to another person and have to explain the scenario again. Now I have to wait another 2 weeks for the materials to arrive and then they will schedule the repair!! Would not recommend them for any work!! And Im looking into legal action to expedite this process as they show no haste to fix their error.

We had a a screen room built by AAPCO, and it was not a good experience. The actual screen room (modular system) is ok, but we had to have 2 decks with stairs built, and the salesman said the steps on one side would blend perfectly with our sidewalk. Well, that was NOT the case, and it was ugly. They finally came back and put a platform at the bottom so at least the sidewalk led to the stairs (they had left the first step 3-4 inches higher than the rest of the steps) and we could finally access it without stumbling.. It's not pretty. The decking material is cheap, with lots of knots, and we already have to replace several boards (less than 3 months since completion). The workmanship is shoddy--they used nails ANDscrews, and we will have to pry off the steps to fix them. The inspector failed it 5 times. We are so disappointed in this project--we usually do our own building, but we are older and with back issues, so we decided to contract it out. The salesman is good, and we were convinced that they would do a good job. We were wrong.

I have use AAPCO twice. Once for a all weather room and the Seco D for Windows and doors. They did an excellent job both times. They were on time,took their time ensuring things were done correctly and clean up after the job was done. I highly recommend them.

Great customer care from the sales person to the people that came and installed our windows, great job . We got new windows for half of our house and will do the other half in the fall , I cant wait, we love our windows . Thank you Appco for a job well done