Novato, California
Reviews
11 reviews
Brett Weiss
Our solar panels have burst FOUR times. Our pool has lost tons of water, and it has cost us loads of money. SolarCraft is pretty responsive, but this experience sucks.
Jered Linden
David Zoba
Very disappointing service from this company. They raised annual service contract on solar pool heater last year by 46%. Who does that to their long-standing customers? But worse their service record is terrible. This is the 3rd consecutive time I have sent in their form to schedule spring and winter servicing, only to be told Im not on the schedule for the dates I requested, and was given a date two weeks later, but only after I called to ask where they were. Why do they ask for dates if they are going to ignore them. Very nice people but very poor systems and controls.
turtledriver54
A real mixed bag. We had solar installed about 4 years ago and everything was great. A five-star experience. a couple months ago both of our inverters died and needed replacement under warranty. What a nightmare. It has been two months of 'they say it's shipping today or tomorrow' but it has been over 2 months and both are still not replaced. We got one replaced after a month. Like the other 1-star review says - warranty work is not good. Yes, it is hard to establish if it's ABB or SolarCraft that's at fault for the replacement issues, but SolarCraft has NOT been communicative or very helpful otherwise so they get 1 star.
Jenise Granvold
If you want a quality solar installation at a fair price, SolarCraft is the place to go. They are thorough, have been in business longer than their warranties (true for very few solar companies), and if something does go wrong, they put in the effort to make things right. Highly recommended!!!
