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50 reviews

SunPower by Stellar Solar

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marker Oceanside, California

Reviews

50 reviews
Rob Martin

06/27/2020
We went with SunPower because they had the highest rating for quality and performance and due to the limited area on our roof, their higher efficiency panels worked perfectly. We were a little nervous when the panels started producing 28% less energy than they should have produced, but after some time, SunPower stood behind their products and replaced 21 of the 25 defective microinverters and even though payment for lost power is not covered under the warranty, they came through and compensated us above and beyond what we were asking! Very impressive! So far they have proven that they do stand behind their products.
Gary Sharpe

06/19/2020
This review is regarding Stellar Solar referral program. I have directed friends and neighbors in the 7 years that I had my system installed. Two recently purchased Solar from Stellar and had their systems installed months ago. I was told I would receive an award for the referrals at that time which were Amazon Gift Cards. I dealt with Michael in sales. He said a mistake had been made and that I would receive a gift in the mail. That conversation was over a month ago and no compensation for the referrals have been received. At this time I will not refer any more potential customers to Stellar.I received a fast response from Stellar about my concerns. I feel assure now that they are correcting the problem with referral awards. Thanks Stellar!
Peter Caspersen

05/20/2020
We met with 3 companies and learned a lot about solar during the process. I had a very basic understanding of the mechanics of solar power systems and cost, but then I met Kenny Rutherford. Kenny was the most prepared & knowledgeable for our appointment. The other guys asked for a copy of my bill too, but Kenny was the only one to look at my bill prior to our appointment and put a digital sketch together using the best angle on our roof for productive sunshine to meet and slightly exceed our energy needs. The first thing the other guys asked me when they came to my home was for another copy of my bill (because they didnt bother to look at what I sent them). I feel like those appointments were a waste of time. The way Kenny described how the system worked answered all of my questions. He was not pushy and very thorough and I could tell he really cares about his work and the customer experience overall. It was also nice to know that the company has been around for about 20 years so they arent going anywhere anytime soon. To put it in other words, when I hear complete strangers talking about solar I give them Kennys number because I feel like anybody that is considering solar needs to talk to him for an honest assessment. Stellar Solar is the real deal and they are true professionals. They will take great care of you from start to finish. They even helped me select the right billing set up specific to our needs. Plus, they have the best product out there with Sun Power panels. At the end of the day, solar costs the same at most companies. With less efficient panels you need to purchase more of them. The more efficient panels cost more per panel, but you dont need to buy as many. Go with the best service provider and installer - Stellar Solar. Here are the words that come to mind when I think about working with Kenny and Stellar Solar: Professional, patient, extremely knowledgeable, went out of his way to get the right system, fantastic install, friendly crew that didnt smoke, courteous, clean work space, safe. I knew that I was in good hands and could trust them and take their lead as they advised me through the process.
Jim Greenstein

05/15/2020
Stellar Solar did a great job. The system works as quoted. Everyone from Stellar was responsive, knowledgeable and easy to work with. Chase Hamiter gave us the quote; he answered all my questions and kept me inform during the entire process. Stellar was recommended by my neighbor. I got 3 quotes and Stellar was the most competitive.
Douglas Gatto bbbggy

05/13/2020
Who knew solar could be so easy? Going into the process I had heard many horror stories about shady companies and shoddy installations, so I did extensive research and got quotes from multiple companies. After talking to Marc Cirelli at Stellar Solar, I knew I had found my guys. Marc laid out all the options and the process in a way that I could understand, and was overall just a friendly guy and easy to deal with. The installation was quick and clean, and now I have a great looking solar system (Sunpower, most efficient panels made) on my roof that is running great! Couldn't be happier. Thank you Sunpower by Stellar Solar!