Pell Solar Inc

We began our solar install search Oct 2019. We were hoping to get it installed before years end to maximize our tax credit (2019). Nothing like waiting till the last minute! We had 3 installers come out to provide quotes (Sunlux, Solar Max and Pell) and decided on Pell. While all price quotes were relatively close, Aaron from Pell was able to talk to my husband about the construction part of the process, how the brackets would be attached to our roof, etc. which appealed to my husband. Aaron wasnt just a sells guy pushing a product. We wanted a section of our roof re-done prior to solar install and Aaron was able to help facilitate that. The roofing company was great as well (quick, quality work and cleaned up after themselves). To top it off our solar system was installed before the end of the year. We did have a little hiccup after the install, but Aaron always kept communication open and it was all resolved in a timely manner. I would recommend Pell Solar.

Pell just completed my solar installation. Aaron Imamura and his team were top notch at every point along the way!

Josh and his outfit did a great job. My 10.2kw system was installed on 11-7-2018. From quote to installation these guys were on top of everything including the permitting nightmare. Josh is a great communicator and kept me up to date in the process, would absolutely recommend Pell Soar.

I'm giving a one star rating because I am unable to give zero, however, that is my true rating. Pell Air's owner, Josh, is the rudest and most unprofessional individual I have ever run across. 10 years ago, my family had an air and heating unit installed in our home by Pell Air. Every year thereafter, we have had it serviced by the company when the Spring and Summer months were coming up - including last year. This year, yesterday, we called Josh who rudely told us that the company no longer serviced heating and air and was strictly a solar service now. We explained that we didn't know that and that someone from his company should've notified us, via U.S. mail at least, as we have been longtime customers. He then became very defensive and accused us of getting an attitude and stated, 'You don't have to get an attitude'. To which we replied we didn't have an attitude but were dissatisfied with the lack of communication from his company. I have never heard such disregard for a longtime loyal customer in my life. Josh is inconsiderate, brash, and unnecessarily smug. Customer service training is needed, but he's the owner so I don't expect these practices to improve. Consider yourselves warned.

I'm glad I went with Pell solar for to install solar power on my house.. I met Shaun Rodgers at the LA County fair and was very happy with his presentation...I was happy with the whole installation process everything went as smoothly as I was promised.. my electricity bill is always less than a dollar now.. I recommend pell solar to to anyone considering getting solar..