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31 reviews

ZSolar Energy

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marker Palm Desert, California

Reviews

31 reviews
Katerina Brown

06/24/2020
I had a great experience with Sunlogix Energy! They were responsive, professional, and made the whole process so easy! Highly recommend!
Dan B

06/23/2020
From start to finish, the team at Sunlogix has been incredibly professional, and provided us with a fantastic system that cost less than their competitors quoted to install.Every step of the process was incredibly thorough - starting with Ken, who came out to our property in Idyllwild and spent an hour discussing our situation to get a better idea of what we needed. There was no pressure, just a conversation about what was possible which was quickly followed up with a quote.The torch was then passed to to Jordan, a project manager who was both physically involved in the installation / programming of the system, and provided an incredibly high-level of customer service throughout the project (and beyond). He's really good at breaking down highly technical concepts - and worked hard from early morning till night, including weekends. Jordan even risked his life over a weekend to install a 'critter guard' to keep squirrels and birds out from under the panels - balancing on a ledge with a 50-foot drop, at times upside-down, without damaging the roof.Post-installation, he's been working with us to dial in the best 'discharge profile' to maximize the efficiency of our battery backup while providing an appropriate level of emergency reserve for the frequent power outages up here.Our installation posed several challenges - from a steeply pitched roof, to a steep driveway, to having to drive an hour each way for the job. The installers were hard working, professional, and paid close attention to detail. At the end of each day, lead installer Nick took the time to explain what they had accomplished & laid out the plan for the next day. The entire operation went smoothly, notwithstanding a minor hiccup which was promptly addressed by Ken and Jordan in a manner that far exceeded my expectations.Gavin, the Sunlogix electrician, did such a clean job wiring our new breaker panel that the inspector from SoCal Edison asked if he was subcontracted, as his work was above and beyond what they typically see from solar companies. The Riverside County inspector said the entire system was one of the cleanest installations he'd ever seen.Permitting and dealing with SCE / Riverside County was handled completely by the Sunlogix back office, and they couldn't have made it easier.And finally, at the end of the project Ken and Jordan drove the hour back up the mountain on a Sunday to walk us through the installation and make sure we were 100% satisfied. These guys are completely dedicated to their customers.10/10, highly recommended.
crystal recupido

06/22/2020
We are beyond happy with our experience with Nick and his team. This was a big decision and we didnt know much when we started looking. Nick took the time to explain and educate us through out the process. We have now done both our homes and things couldnt have gone any better!
Kevin Smith

06/22/2020
We have had the system up for almost 6 months now and so far we have had no issues. The install was very quick, took about 45 days from start to finish.
Debbie vogel

06/19/2020
Nick and his team we awesome. They are very knowledgeable and look forward to working with him.