Solar Energy Systems of Brevard

Called Solar Energy Systems of Brevard over 3 weeks ago for a recheck of my solar water heater. Barbara answered the phone & asked me to hold. I was on hold for at least 10 minutes when we got disconnected. I called back and Barbara said she could hear me the entire time, despite the fact I never heard her. She was laughing as she reiterated my entire conversation with my husband.... I was so mad & embarrassed by her lack of professionalism!! I was then told they would not be able to give me a service date but rather would call me when they had availability! Barbara called me this morning, over 3 weeks since my initial call (9/6/19) to set up an appointment to service our water heater. I informed her we would no longer be doing business with Solar Energy of Brevard due to her lack of professionalism!!

I had SES install a solar hotwater system on my new home back in 2014. I did experience problems when the mixing valve above the tank constantly corroded and needed to be replaced on at least two occassions. The problem eventually led to the top of the hot water tank prematurely rusting through three years after the original installation. Carl (the owner) provided me with a new tank and we resolved the problem with the mixing valve. Carl will make things right.

I don't give a lot of 5 star ratings. Unless a business really goes Above and Beyond, 4 stars is generally the best anyone gets. As you can see Solar Energy Systems got 5 stars - because they deserve them. Why is it that so many solar companies go out of business? We thought we'd found a reliable company with our last two and then boom, all of a sudden, they're out of business. No note, no flowers, nothing. After the last company pulled one of those moves, there were some muttered curses at our house and I did yet another search of local companies. That's when I found SES and couldn't be happier. From the people on the phone to the techs in the field, the staff is a pleasure to deal with. Even though they did not install our system, they came out, inspected it and fixed a bunch of problems with it. When some of the issues turned out to be pool plumbing as opposed to solar, the guys graciously fixed those too. So, based on our experiences with them, I feel pretty dang comfortable recommending them to anyone. Whether you're like us and you've been stranded by a company that went belly-up in the middle of the night, (again) or you're a new customer, you should most definitely go with Solar Energy Systems. Keep in mind, this does not constitute a legally binding promise that you'll be as happy as we are with the service because well, that would just be stupid and despite the fact that I've made a few questionable relationship decisions, I'm mostly not stupid. Mostly. Go with SES. You'll be glad you did.

Very professional sales process, very easy to work with, prompt installation as promised, and my pool is warm! But here's the kicker - the manufacturer put the pool solar panels on sale AFTER my install, but the owner called up and let me know he was going to apply it retroactively to my invoice so I paid $300 less than agreed on the contract. He did not have to do that and I would never have know. I think many/most companies would not have done that. They were not obligated to do it. Who does that? I literally could not be happier than with Solar Energy Systems of Brevard.

We went solar!!!!!!! Needed a new hot water heater. So we called and asked 1,001 questions. Our salesman , Dustin, came out and was very professional, even had a couple suggestions for placement on the roof to maximize solar effectiveness. The team of installers showed up when they said. Took a couple hours, they obviously knew what they were doing. After they finished and left, it started raining sideways, really blowing. So I got up in the attic just to check. Not a single drip. We would ABSOLUTELY recommend this company for anyone going solar.