BLU SOLAR

My son has had nothing but trouble from this company. The solar panels don’t work at all, and the company refuses to help him. No ethics. They are a scam.

I have been mislead by the blu Solar sales man. 3 to 4 months ago since I had my Solar power installed. My electric had triple and at the same time , I am paying the for Blu Solar . I was told that I will never have to deal with Georgia Power ever again , once we are hook up to Solar power. No one wants to take responsibility for their misdeeds.

Since beginning down this road with Blu Solar, I have learned that it is standard practice in the solar industry (in fact, it is mandated in some states) to provide potential customers with a written proposal including: • An estimated return on investment (in years and months) • A production guarantee • Estimated kWh production • Estimated monthly savings, in dollars • Comparison between my current utility bill and the post-solar utility bill • Explanation of how to read my new bill and how the Net Energy Metering program works I received none of the above from Blu Solar. Before you get solar, make sure you get these things!!!

In August 2020, I bought (27) Silfab solar panels and (27) Enphase inverters that Blu Solar installed at my residence. Due to the extensive tree cover above the home, the panels do not receive enough direct sunlight to generate a meaningful amount of energy for my use. Pre-installation, when I informed the owner of Blu Solar, Mr. Harrison, that I did not want solar panels on my home if it meant cutting down any trees, he assured me that the panels would work well if I trimmed tree limbs and branches every few years. He knew this to be false, but went ahead with installing the panels, after I incurred the expense of hiring a tree trimming service. Since the solar panels have been online, two independent experts have inspected the tree coverage above my home and they agree that generating a meaningful amount of electricity, enough to cover average utility needs, would require cutting down several trees. They also agree that my location is not a suitable site for installing a solar system and confirmed that good business practice in the solar industry is to inform the customer of this significant limitation and not install a system as it would not perform to expectations. I am an environmentalist. In 2015, I received a Master of Arts in Urban Sustainability, and currently serve in the City of Atlanta’s Mayor’s Office of Sustainability where I create programs that focus on lessening the City’s GHG emissions and environmental impact. This is why I was so insistent during my initial consultation with Blu Solar, that I was not interested in installing solar panels if this would require me to cut down any trees. Mr. Harrison and Blu Solar knowingly deceived me into purchasing their solar panels for $30,000 plus the cost of 30 years of financing and now refuse to allow me to return the product and terminate the loan agreement. I requested the cancellation of my contract with Blu Solar on March 16, 2021 and asked them to remove the panels from my roof. However, after months of delay, Blu Solar offered to remedy my complaint by cutting down my trees. This is an outcome that I made clear was unacceptable to me, and that they’d assured me would not be necessary. I was conned into entering into a loan agreement for $48,013.53, which requires me to make monthly payments for 30 years, in order to purchase solar panels that cannot generate meaningful amounts of electricity for my use. Now, a year after installation, my energy bill to the local utility has never changed so now I pay a full energy utility bill AND for solar panels purchase. This is just not fair, and companies should not be permitted to do this to unwitting consumers. To resolve this issue, I want the contract cancelled, solar panels and inverters and wiring system removed, and all roof penetrations sealed.

I got a quote 1 day after I contacted the company. Jeremy and Lamar came and explained everything step by step. I cannot wait to get the panels and start saving.