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28 reviews

StraightUp Solar

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marker Bloomington, Illinois

Reviews

28 reviews
Jennaver Brown

06/30/2020
So the biggest fear you have when a group of guys drills 400 holes into your new roof is a leak right? We got one - and these guys jumped on it and stayed on it until they sourced the problem out. They were responsive, they were professional and they are reimbursing us for the small amount of ceiling damage that resulted. Leaks happen, its the service after the sale that separates the pros from the shmos. Kudos to Straight Up - From sales to installation to service, these folks have earned this 5 star review.
Maggie Eckler

06/24/2020
Putting in solar at my store, and the team members are so friendly and helpful. They are on just all around nice guys.
Chris Kaufman

06/22/2020
We had 30 panels installed in July 2019 and found the entire experience to be beyond our expectations. Ky Ajai did an excellent job of introducing the options, developing the plan and seeing it through to completion. The installers were informed, incredibly competent, and wonderful people. The array looks great and works well. We made more electricity than we used over the winter and our bills are just for the power company's meter and lines. We had a substantial federal tax rebate and look forward to the SREC rebate coming this summer. We are completely satisfied and are happy to recommend StraightUp Solar.
Janie Houchin

06/12/2020
StraightUp Solar was an absolute joy to work with. We are thrilled with the results! The entire process was so well done, we couldn't be more satisfied. Ky and the entire team kept us informed throughout the process. Ky answered all of our questions and walked us carefully through from initial design, bid and final installation. The work was finished on time, the install team was courteous, clean and kept us informed throughout the installation. We love looking at the Solar Edge app to see how man lbs of CO2 we have saved from spewing into our environment (9,164 lbs so far!). We love looking up at the roof every time we come home! We give StraightUp Solar and Ky our highest recommendation!Janie and Terry Houchin
Ryan Huang

06/09/2020
Straight Up solar is very pushy when it comes to closing the sales deal. They will say anything to get you to sign the papers, and it's nothing short of a predatory loan. First of all, let me be very clear that YOU WILL NOT SAVE ANY MONEY by going to solar -- not a chance for what you have to pay up front. Our system cost $32,517 for a 9.6KW array. Regardless whether you take out a loan or pay up front, even after federal rebates, you still won't break even in at least 10 years. I'm not going to dive into too much details of the financial argument, but just know that they'll say anything to make you believe otherwise. Their loan partner, Dividend Solar, is also a problem. Multiple provisions that are predatory:1. You must keep possession of the panels at all time2. You may not remove the panels 3. You can't sell the panelsThese provisions significantly hampers your ability to sell your house because they are in direct conflict with the fixture laws of many states. In many states, anything attached to a house is considered a fixture and must be removed before the listing. I didn't know this until taking to a lawyer when I had to sell the house. This allows the company to charge a significant fee for the uninstall -- a whopping $7,000. It's nothing short of extortion. Then, there's the local utility company requirements -- $1 million dollar mandatory liability insurance -- a major hurdle that again, significantly affects your ability to sell your house. This is because whomever inherits your solar panels would have to buy additional insurance as well -- as long as it sits on the roof. On top of this, your accumulated solar power, is reset every quarter to zero! YES, if you collected 1500KW total in the spring and hope to use it in the summer, sorry, you CAN'T. The local utility company resets it after May 31st, wiping out all your gains. None of those were disclosed to us before we signed the paper. I had to find this out from someone in the City Hall. After our panels were installed, it was generating 2/3 of it's capacity for over 45 days! None of their 'engineers' could tell us why until the 'head engineer' came and found a wire wasn't connected. Lastly, if you decide to go with those guys, you should hope you will NEVER move. As stated above, having panels on your roof affects your ability to sell your home. If you want to take down the panels, they charge you a ridiculous $7,000 for the labor only, NOT INCLUDING POTENTIAL ROOF DAMAGE REPAIRS. Note that the average cost to remove panels in the US is about $1,000 to $2,000 tops. I spoke to someone at another solar company and they were shocked to hear the $7,000 quote. The bottom line is, you need to do a lot of research before you go solar. I learned the lesson the hard way. I am a strong advocate of environmental protection and I sincerely hoped those guys shared the same passion. To my utter dismay, Straight Up does not share this passion. They are NOT in the business to make the world a better place but only to make themselves rich.