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18 reviews

Alliant Energy

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marker Ottumwa, Iowa

Reviews

18 reviews
Elizabeth Clark

07/08/2020
Weve been having really bad issues with our power surging, and I be had two different electricians come check everything out that they can, and both have said Alliant needs to replace a wire. Ive had Alliant here twice now and everytime they take the meter off and do their tests and say I need to call the electrician back because theyre not electricians, but its not an Alliant problem. We didnt have any issues at all with our electricity we had the wiring and everything checked out a couple years ago perfect. Last month however our transformer got hit by something we dont know what, but ever since they fixed it our power has been surging and they refuse to do anything about it!!! So tired of their incompetence all the people I have talked to on the phone have been very polite and helpful, but when the actual techs get here they just do what they can as fast as they can with no care at all except to get out as fast as they can. Get your act together Alliant!!!
kathie magiera

06/19/2020
We had a tree take out our powerlines. Within 1 hour you were here. From 7 a.m. til 9 p.m. your crew worked above and beyond my expectations. BRAVO Aliant!!!!!. And to the Shade Tree crew that came out this morning to start the tree removal. Tony Varner your crew ROCKS!!!. Thank you all for making a horrible few day's much better.
Shawnae Henderson

02/18/2020
They refuse to help with arrangements and now im going to be without power cant get assistance because i make too much money! Worst place i have ever dealt with period!
DyriseFN :

01/12/2020
David Damon

11/19/2019
They dont have office in Ottumwa Iowa so everytime Im making payment they charge my debit cards. Terrible customer service