Solcius Solar

This is the worst company ever! My first year of having the panels was nonproductive at all. I called every 6 wks to tell them that something was wrong and the panels were not working! They would say it was the inverter and to turn it off and then back on again! And they said it was really solar edges responsibly to handle that part. So then I would have to call solar edge and They would have me turn it off and then back in again so that it would work for another FEW weeks! This went on for a year! I would call management (who turn over every 3 months) I call meraki who promoted the panels (they are worse to deal with) I called PNM to confirm the panels were not working. Solcius continued to state that the panels are My responsibility, watching their functions through solar edge is My responsibility, and they could send someone out if I needed help for $125 plus supplies. So when I agreed to pay this multiple times. They came to my house multiple times and would replace a SIM card or say it must be PNM or you need to call solar edge until the last tech that came out found the REAL reason it was not working!!!!!!!! Their electrician messed up the electrical panel, it could not handle the electrical pull from the inverter and was tripping the panels when the weather was really hot. He replaced it and it has worked ever since. When I called and notified Solcius of all this and complained that I have been paying them and PNM for a year now on a product that they sold me and they installed and they did it wrong……..they sent me a check for $39 to help with my electrical bill!!!!! This place is AWFUL!!! Do not use them!!!

Horrible company to work for and to have do your solar install. Don’t trust them

This company is a BIG SCAM and a bunch of liars. When they first approach me and pitched me their sales presentation they showed me a pretty good number ($$) with certain amount of panels. Of course I fell and signed to install the panels. After reviewing the information I found something was odd. The amount of panels were way short of what I really needed it. I did some research the very next 2-3 days and contacted Francisco Goldaracena (Sales Person) and told him the numbers didn’t add up and asked for his team to review the information. They had showed me a 6.4 Kw size system for a 3800 sqt home. He and his team (Ammon ) agree that the size system was not right. It took them 4 months to send the 2nd proposal. This time with right amount of solar panels. Of course the final proposal was almost $160/mo more than the initial proposal. We are talking from $134 to $296. That’s way more of what I currently pay for energy. I tried to contact them for days and days to talk about the new proposal. Up to this date I was not able to talk to anyone not to mention that Francisco Goldaracena (Sales Person) complete disappear from the map. Never answer my calls, email or text messages. Suddenly I got on my email an invoice of $750 USD charging a project design, engineering design, permit submission service, etc. 1) First of all, I signed an initial project which it was wrong on their side. 2) I asked them to stop the project the very next days because it was wrongly presented. I have emails from them accepting their negligence. 2) It took them 4 months to send a 2nd proposal, from February 16th to June 21st. which I never signed because the amount was ridiculous. 3) Once I told them I didn’t accept the new proposal no one ever contacted me after. Their pitch is a scam, they show you very nice and attractive numbers to catch you into signing. Once you have signed, IF you figure out the size of the system is not right they change the numbers and amount of monthly payments. When you don’t agree to their new proposal they just vanish from the map. 7 months later send you an invoice of a service that I had discovered it was wrongly presented. AVOID this company, after doing some research I found they have bunch a lawsuits, malpractices, their sales people just give a horrible service and their engineers are not prepared or trained to present proposals.

Love my solar panels

I an very happy with the install. They came early started doing their job. When we asked questions they answered them.