Johnson City, Tennessee
Reviews
50 reviews
Bobbie Crane
Great place! Took no more than half hour to start new service, and to pay the deposit.
Joseph Glitman
We made the switch from Comcast to BrightRidge fiber optics and that included phone, internet and TV and we couldn't be happier. Everything happened as promised and that was an immediate difference from our former provider. Today, we had our first service interruption. Was surprised that the phone and TV kept working but we did not have internet. Called and was on hold for a bit, but spoke to a representative who quickly informed me that they were aware of the outage and were diligently working to resolve it. In less than 45 minutes service was restored. Our former provider could leave us without any service for several hours and all you would get when you called was computer generated message.At this point I couldn't be happier with the BrightRidge Fiber Optic service. Great Job on today's temporary interruption.
Nick Hammonds
I would give negative stars if I could. This company is not customer focused at all. Nothing but a bad experience. Constantly over charged and took advantage of.
Leslie Lydon
I wish this area had competition bc the prices are outrageous and you can only pay half or go without power. they dont help the little guy even though they charge out the butt. and get away with it bc there is no other option. seriously sad that the working g class keeps the company's lights on better then they do ours.
Emily Franklin
Good service until you need something done. I was hung up on twice before I reached someone and they informed me all the tree trimming impeding on their power lines are my responsibility. Lol guess theyre nickel and diming during these hard times. Thanks a lot brightridge.
