Envirosolar Power

If you are reading these reviews BEFORE you commit to doing business with this company..RUN. The sales guy will sell it good and then bounce. You will never hear from anyone in the company again. It has been over a year of nightmares with Envirosolar. From the beginning we had issue after issue. At this point I think I'm willing to pay to get out of the contract and for the company to come remove my solar panels. This has been the worst experience for my husband and I. We were promised a Saturday installation date..didn't happen. We were promised a check for a day of lost wages due to their lack of communication..never happened. Promised someone would come fix our system that isn't producing...never happened. All we have gotten for our $30,000+ system is lies and alot of runaround from the company. What a MESS!

While I ended up not signing with EnviroSolar, I wanted to compliment the agent I worked with. Caitlin Bradford, San Antonio office, immediately set me at ease. She walked me through the process, adapting to my many questions. What impressed me so, being a public speaker in my previous life, was her command of the subject and the ease she communicated it to me. This is not an easy skill to learn. She is an excellent representative of this company.

DO NOT CALL THIS COMPANY. EnviroSolar does NOT support or provide service. My system is a year old and already broken.. EnviroSolar does NOT stand behind their product, BEWARE!

David and Gabriel were very experienced in explaining to us the benefits of the Solar power system. Actually, I was not knowledgeable before they informed me. I'm so Grateful and Thankful to Gabriel and David for taking their time with me, explaining everything so that I understood. They were Excellent. I will definitely tell my family and friend's.The one item that consumed our time were the multiple phone calls that came to David and Gabriel while they were working with us. I would highly recommend that you allow your representatives to take their time with customers without outside interruptions.

This company is a scam. My solar system was installed in October 2017, but was not turned on until April 2018. My city inspector had approved it in December 2017. I had to call them to find out, then call Envirosolar multiple times to try to get them to turn the system on and finally just demand instructions to be able to turn it on ourselves. So 6 months where my solar panels were just very expensive roof decorations.My system stopped working in October 2019. I called Envirosolar in November 2019 to put in a service ticket and was told the service team would call me to get it scheduled. I then called multiple times a month for the next 6 months trying to get this fixed. Constantly being told that the service team would call me. When I demanded the phone number for the service person in February 2020, I called them and found out that he was just a contractor with them and they had not authorized him to do service calls in our area, so the supposed call was never coming. I called Envirosolar back and they were supposedly going to work on it and got it fixed. Several more phone calls being told that the service team would call me. The pandemic hit, so they weren't doing service calls. When restrictions were lifted, I was told again that I just needed to be patient, that they were working down their list. I called yesterday, 6/9/2020 and they told me that they are now out of business and I should speak to my loan provider. Loan provider says they aren't a solar company, just a loan company so can't help fix solar panels. Almost another 7 months of useless solar panels.That is 13 months out of the 32 months where the solar panels have been nothing but an expense.I contacted our sales person who is now with another company. He sent someone out same day as a favor to look at the system and let us know what is wrong. The inverter is bad, a piece covered by warranty. They sent me the info to request a new inverter from SolarEdge, the manufacturer. I try to do that and SolarEdge tells me that they used the warranty on my part and sent a new inverter to Envirosolar on 10/22/19, so the part I have does not have warranty anymore. Envirosolar had the part to fix my system and knew what was wrong with it all along! Before I even contacted them! They have done nothing to replace it or even provide me with the part so I can get it fixed myself. They are a complete and total rip off. There should be a way to provide negative stars.