Pure Energy

If this is the same Rob Dickson that sold security systems, he is a crook in my opinion. I read other reviews about what people have received and not received and this was the same way the security systems were. Never got what was promised. Support and follow up stinks. Watch out what you are getting into with these Solar systems.

If this is the same Rob Dickson that sold security systems, he is a crook in my opinion. I read other reviews about what people have received and not received and this was the same way the security systems were. Never got what was promised. Support and follow up stinks. Watch out what you are getting into with these Solar systems.

If this is the same Rob Dickson that sold security systems, he is a crook in my opinion. I read other reviews about what people have received and not received and this was the same way the security systems were. Never got what was promised. Support and follow up stinks. Watch out what you are getting into with these Solar systems.

Sure was my best investment of the year. Great company with fantastic staff. They stand behind a wonderful product and basically it's a bumper to bumper warranty for 25 years after your purchase. I've never heard of a warranty to last that long. After paying my solar bill with my lp&l bill I'm saving around $50 a month and now I'm purchasing something. When they are paid off we will really love the benefits and I love saving the money every month now. I highly recommend going solar and know you will love them.

Regarding the Lubbock Branch: I had a great experience with the sales person up front. Once I agreed to go with Pure Energy the communication between the sales person and the operations/install team seemed to be suspect. Lots of confusion about size and number of panels. It has now been 8 months since the install and they still have not completed what I was guaranteed. I have made multiple phone calls to the staff, and I was told they are too busy installing new systems to complete mine. It feels like this company works really hard to get your business and then moves on. I was sold that they would take great care of me after the install, but it certainly feels this is not the case. I give 2 stars because I do have a functioning solar panel system. Customer service is 0 stars. I hope I dont have any problems with my $25K system because I have no faith that their warranty and service will be worth anything.