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Logan, Utah
Reviews
23 reviews
Tyler Hansen
The website is a joke. They just 'updated' it and it broke everything and they never answered their phones to fix my account. I've had to go in way too many times when I should be able to do things online. PLEASE hire a good company to make a better website. I click on the 'view my bill' section and it shows me some random city financial stuff. I want to see what I'm being charged for and how much electricity I'm using.
Seth Whitehouse
Started services just before they switched software. Called to pay first months bill, we were told to wait to pay until the software switch. After which we were given notice that our utilities were about to be shut off because our payments were late? After the software switch our utilities went from $50 to $100 a month for a one bed one bath apartment. We notified them that we were moving in March and they have continued billing our account for the past 3 months even though we cancelled services and do not live there. I try calling multiple times a day and have not been able to get ahold of them at all. Terrible services.
Mikayla Pace
This is the third time I've been sent a notice of disconnection. I've set up autopay on their site with mastercard several times and it apparently never works. I called them and they said they didn't take mastercard... strange as that is one of the options listed when you sign up for autopay.
Adyson Bell
If you attempt to log in too many times the account gets locked and you have to call logan city. Why? If someone wants to break into my account and pay my bills let them.
Daidre Maw
I have had so many problems since the change in software. Some of which have cause me to be late in paying. It's not my fault that you can't get your site working. There are almost to many problems to count. Next time you make a change like this, try to at least tell us the changes. You have our emails. I shouldn't have to go in in person just to figure out how to work your site
