Bainbridge Island, Washington
Reviews
3 reviews
J Daniel Armstrong
Worst technical support Ive ever experienced. Out of three systems we installed two of them have had numerous issues, the monitoring keeps crashing and theyre trying to tell me that its the clients internet kicking the ECU off line? Really?! Ive installed over 30 SolarEdge systems and never once had an issue. They have two people for technical support in all of North America who dont know anything, they should have one per inverter sold. Stick with SolarEdge if you dont want any headaches.
Rudy Wright
Installed a few systems of these. Had a failure of one inverter diagnosed, but when company initially refused to replace I raised some heck. Their team stepped up and made the corrections needed. Nice plug and play product, but seem to be resolving some 'growing pain' issues during my experience. Their effort to resolve brought my review from one star to four.
Sam Fulinski
Good products but they try and lock up there little network so if u r a home owner or even business u cant fix anything yourself u cant even get on there app to monitor your system that u paid for without a registration code to get this u must provide u r a business or licensed installer. They do this to try and get installers to use there products and then once the products r installed any service or warranty work must be done by installer you cant even replace a failed part, call the installer this is going to cost u money all the time for the service calls. Sounds alot like how the auto companies used to try and force u to go to the dealer all the time
