Anza Electric Co-Op

Barely pick up phone calls. Makes issues ways more complicated than it actually is. For example, when they came over to exam our wires and router they came up with a firm conclusion that the issue is actually coming from their place and not ours. However the following day, we still didn't have internet connection and then they told us it's because they need access to our home again when they had already told us nothing is wrong at our house so their request was very unnecessary. At last, I got tired of their inconsistency and wanted to cancel my internet with them but then at the moment all of the sudden they said my internet should work now. They are very confusing. The internet did work for two days after they said that then it shut off on me again. Once again, I am paying over 50 dollars a month for this internet service of theirs and it hasn't worked for 1 full month and they don't seem to know how to resolve a simple issue that they are causing themselves. Very disappointing.

Horrible customer service. Very inconsistent and they take very long to resolve simple issues. They disconnect my internet for no reason from time to time and it would take about a month until they get back to me. VERY disappointed. Would never want their disappointing unprofessional service again.

They do a great job with what they have been given to work with

Doing the best job they can in a very difficult situation.

Cheap though