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20 reviews

Hot Purple Energy

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marker Palm Springs, California

Reviews

20 reviews
Charles Cottrell

05/22/2020
Our system was installed in March 2019 and we are very pleased with the amount of electricity it is producing. Our bill is usually less than $20.00 per month for administrative costs. The only issue we have is that, I guess, we weren't fully informed regarding the credit we accumulate at the end of the 12 month cycle. We had $645.00 credit stored through the end of April 2020. As of this morning, that credit was reduced to $134.00, which was the credit for April only. I called SCE and was informed that the $70.00 they credited me last month (labeled as a climate change credit) was for compensation for the $645.00 credit we accumulated. That's 10 cents on the dollar and there's nothing we can do about it. Now that I know that, we will be using as much power as we want this summer with air conditioning and pool pump so our credit will be much less next April so SCE won't get as much as they got this year.
Mark Izzillo

03/20/2020
We talked to a lot of solar companies, but Hot Purple's customer service and follow up blew the competition out of the water. From what we had already read, they were highly rated and were already the buzz of our local neighborhood community. Their customer service reps were great, easy going and very informative. Their installers did a fantastic job - we didn't have to lift a finger. Our electricity production even exceeded their estimates. Two years later, we still feel like we're part of the Hot Purple family - they're attention to our needs and customer service rocks!
Darryl Manco

07/25/2019
Caitlyn Kern

07/25/2019
Honest, ethical, and will do the most seamless installation in the desert. What sets HPE above the rest is the fact they take an approach from a general contractors perspective. While most solar companies are solely interested in putting as many panels up as possible, HPE takes a more comprehensive approach by sizing a system for the FUTURE. A system homeowners will be happy with for decades to come!
Gary Fitzgerald

07/22/2019
HPE is a great company with high quality people. They are the only contractors that we've hired and never had an issue with their work. Emily Maldonado was our sales representative and was a tremendous help to us. Their system out-performed their best projections. We just passed the 12 month anniversary and we have $789 credit from Edison. That's retail and we'll only be paid wholesale, but at least we're not paying Edison!