LifeTime Solar

Started to work with Tom Alley late last year to install a grid tie system in western Iowa. Tom was very attentive to getting things started - but the finance company declined to fund the project when they found that the property was owned by an LLC. Looked for other financing options - but nothing made sense, only consumer loans at high interest rates. Decided not to pursue the project due to the lack of available funding.By this time, I had already paid the $2,500 deposit. Just after the first of May, I contacted Tom and requested a return of the deposit. Couple of days later, he sent me a text that Jordan, the owner of the company would be giving me a call sometime soon. On June 7th, I texted Tom and let him know that I had not heard from Jordan. Tom committed to remind him the next day - - still no contact from Jordan.June 22nd - texted Tom and again stated that I had not heard from Jordan....Tom again committed to remind him the next day - - still no contact from Jordan.Beginning to worry about the integrity of the company - probably going to be out my $2500 - for everyone else considering this company; be very careful.Steve

Nothing but a hassle. Was supposed to be installed before Thanksgiving but didn't actually get put in till January 2020. Then it took a month before we were able to use it because the install crew did not put disconnect fuses in, the company inspector didn't show up twice for the inspection with the electric company, despite the electric company talking directly with the inspector to set date and time. I am supposed to get a tax credit, as stated in my contract but I have been calling for months and not a word back. Oh and our yard is still jacked up from the install crew, despite being told they would come back to fix the damage. The only good part was that when they severed our water main, they at least covered the expenses to have it repaired. Do NOT bother with this company.

FINAL UPDATE:As I previously stated - I would change my review to three stars once they fixed my yard, which they have done. UPDATE:After my initial post, Lifetime Solar, reached out to me and although I did not have a good experience trying to resolve my issues with Tony; Lee reached out to me along with Nate and they reimbursed me for me, very quickly, for the money I was out for finance charges and took care of my monitoring as well. Thus I am changing my review to two (2) stars; they are still working on getting my yard fixed. I am hoping they will get that resolved and I can up this to three (3) stars. I will say that Lee really changed my opinion of their operation, he was quick to respond and empathetic of my problem in trying to resolve them. I am just hoping they will follow through with everything. Avoid at all cost, the hassle is not worth it. I have tried everything I can do be happy with their service, but every time they either come up short or just completely do not do what they say they are going to do. My panels were supposed to be installed last year, however, due to many excuses it was not 'installed' until March of 2019. I put installed in quotations, because they came out in early March and only got the panels mounted and the electric lines ran. They failed to due their due diligence by getting the necessary permits, blamed it on the county, which delayed the panels going active until July. I had to send them several communications, because of my concern for KCP&L rebate deadlines. For four (4) months they gave me all kinds of excuses, and told me an untold amount of times that my system would be up and running the next week. Tony does not know his butt from his elbow! And then, they have they have the audacity to request the full funds from the finance company in March, which in turn made me pay money on a solar system that was non-functional for 4 months. They did pay my electric bill, but ignored my request to reimburse me for the (~$200) finance fees. On top of this, I missed out on early production of the solar panels, that would offset my electrical for the winter. I had other issues with my installation and they have little appreciation to helping solve problems. For instance, when they installed the panels, they ruined parts of my yard. They did not come out to attempt to solve the issue until August, however, they did a terrible job of fixing my yard. I am going to have to have professionals out to fix it and Lifetime could care less about my issues. I would like to tell you to do x or y with them, by why bother, just find someone else, because you should find a business that values your time and money. My biggest concern now is, what am I going to do when I have a serious issue with the panels.Thank you! Travis

Awesome Company. Keep in touch throughout the entire process. Installers were very professional and did a top notch job. Took care of everything from working with HOA to getting system running with electric company. Could not be happier with the whole process

Zero communication with this company. Made the mistake of using their financing, I am paying full amount even though the contract states different. Unskilled electricians have lost power to half of my home. New disconnect is burnt due to electrical arcing. Brand new roof on building damaged from lack of care. Rack bracing for panels in between purlins means high winds or snow loads have a high probability of destroying the rest of the roof. Company used my other contractors industrial lift without permissio to do install. I regret hiring this company.