Perryville, Missouri
Reviews
21 reviews
jrsf3f jrsf3f
More expensive than any other electric company i've ever dealt with. And the $30 service access fee is highway robbery. Too bad they are the only choice.
Radar Schwent
Like pulling teeth dealing with their logic. Too bad theres not another company to get electric. Looking into solar immediately.
Alex
This company is run by people with zero soul.
tom manes
Payment system would be out of date if it was still 1995.
Tony
My experiences are similar to others complaining here.I've had Citizens since I moved to Ste Gen county in 2016. They are absolute crooks. I don't understand their math. I see KwH go way up on days no one is home for 8+ hours. I also see different charges for different KwH usages. I never get Bill's. I always get disconnect notices 2-4 days prior to the disconnect. They say to use the app or online, but the app has never been able to accept a payment. And the online is always wanting me to reset my password. They are non-profit, but appear to make more than Ameren. I never see their money go anywhere useful except their fancy office buildings and company cars.I would like to go solar sooner rather than later.
