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19 reviews

SunBlue Energy

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marker Sleepy Hollow, New York

Reviews

19 reviews
Sam Kopolovich

06/23/2020
I purchased a solar system through SunBlue. Sales process was smooth - JB is a great sales guy. Explains the details - very thorough. Install was great - team was courteous and clean. Update: SunBlue applied a ton of leverage on SolarEdge and resolved the issue.The aftermath however has been a different story. The inverter - a piece of equipment provided by an equipment manufacturer named Solar Edge - is faulty. I get an error code that prevents the system from generating every 2-3 weeks. This kicks off the same process every two weeks - I call Sun Blue, they call SolarEdge, there's 24h of problem-solving / trouble-shooting and then usually gets resolved. In the meantime, I get quizzical looks from everyone like I'm a pain in their behind. This has happened 3-4 times since install (every 2-3 weeks) and I'm not getting any systemic solve to the issue. If this was happening with a vehicle, it would be a 'lemon,' but there is nothing like that for a solar system. This isn't entirely Sun Blue's fault, but there are things they could have done (e.g. put in a new inverter, have SolarEdge come out, etc.) and aren't really stepping up to the plate.
Nicole Bernadone

03/26/2020
Excellent company! Efficient, smooth process from start to finish. So excited to have our system, we are already seeing the savings.
Joyce Lin

02/17/2020
I shopped around and interviewed with several companies before choosing SunBlue Energy. Their quote is competitive. Their salesman (Jonathan) is polite, responsive, not pushy, and patient. The owner (Chris) also comes out to meet us a couple of times and is very reachable. Getting our solar project done is a long process, especially in my city. Took 6 months from contract signing to finally being connected and producing our own electricity (still waiting on the final inspection with the city). Jonathan, Chris, Marla, and the entire SunBlue team have been excellent with communicating, answering questions, and getting our problems solved this far. I look forward to continue monitoring our system and enjoying the green energy.
John Vigilia

07/09/2019
The entire SunBlue Energy staff was professional and attentive throughout the entire solar project. They were always prompt when scheduling meetings and honored the quoted price; even after finding issues which they fixed at no charge. This is a model company and i highly recommend using them.
Agustin Ayuso

07/03/2019
Good service. Our installation was finished about a week ago. Only waiting for the monitoring to be set up.