Mooresville, North Carolina
Reviews
50 reviews
A. Hubbard
This is a great company to do business with! The owner Eugene is very honest and has integrity!
Rebecca Wetzel
I totally agree with Ted Moore! I have tried to talk to a person since July 2019. I have one panel that is not working as efficiently as the rest. I have contacted the finance company. Maybe that will help! BEWARE! NO CUSTOMER SERVICE!!
Ted Moore
Once you purchase you can't get in touch with them. I have had my array not working for three months now and I have emailed them several times as well as called and left messages every day for two weeks and still nobody has returned either. I plan on driving all the way to Mooresville to talk to someone and it ain't going to be pretty! $50,000 later and no phone call.
Steven Moore
Ok just like the other reviews l have also been unable to get ahold of anyone at ECS. I had 2 inverters quit only after 4yrs. My suggestion to others who have had similar issues is to contact ENPHASE. They will actually help you! They checked my system remotely and determined that my inverters had failed, thankfully they are a REAL company and backed their product. ENPHASE sent me out 2 new inverters at no charge. You will have to install them your self which can be a little scary but they will walk you through the steps. ENPHASE has a great customer service dept. I hope this helps anyone going through similar issues. I really hope that we can SUE ECS for false representation. Lifetime warrant my butt!!!
Diane Kay
BUY AT YOUR OWN RISK from this company. Once their stuff is installed and paid for, you'll never be able to get in touch with them again. FORGET the warranty. I have been trying to contact them for 3 months about a solar cell that stopped working after only a year and a half. I went to their 'place of business' twice - they are no longer at #105 OR #109. I left word with their landlord and never heard anything back.
