Killeen, Texas
Reviews
26 reviews
Dylan Hyer
The worst experience I have ever had with any company! They lock you in at a low rate then couple months down the road they double the price! Awful company that should be investigated.
Shane Craig
Complete trash
Justin Barnard
I went ahead and went with TXU energy for my apartment while I was in school on a one year lease .Needless to say 3 months after moving out I get a call saying I owe them for three months more of electricity that the current tenants are using .I called and told them I moved out three months ago and I called to cancel service but there is no record of me doing so and now I'm in the hole a few hundred dollars just because they cant keep their records in check.
Tiffany Phillips
Danishia Hargraves
When I first started TXU was consistent bill about 80$I started to notice that my bill was going up but my kilowatt were lower how is that possible I called and they gave a credit every month I have to call and speak to rude people who obviously do not know what customer service means. Today I received a bill for 1600 kilowatt a bill for 240$ and that's with a so called credit TXU needs to be investigated what they are doing is really immoral I suggest never to use there company I have never spent so much money for electricity and still be negative. They deserve 0 stars
