Go Solar Group

Go Solar, is completely unacceptable. With the vast expense of this system I would expect some professionalism and customer service. That is not the case. They have done everything wrong from installing the panels on the wrong side of the roof, to putting the system on the wrong part of the house, trying to put the generator in my living room as opposed to the mechanical room that was on the other wall. They trenched my lawn to run the conduit, breaking not only sprinkler lines, but irrigation lines to my field. They were also to reseed the lawn where they trenched, but again they did not. Due to the lack of professionalism I have had to pay out of my pocket to get it fixed. I also still have holes in the side of my house. I understand the problems brought on by the COVID, but this should have been dealt with long before. If their employees would have been honest they would have informed someone of the water line. They did know about it, they cut through the line, laid down the conduit, then threw the broken pieces over the conduit. The issue with the holes in the house has been known from the beginning and nothing has been done. Like I stated this is completely unacceptable

Ralph Was awesome to work with. And Tyson got with me got everything going. They was fast and professional they even called to check up. They kept us well informed when things was gonna happen. Im very pleased with it

Installation was great, system seems to work as advertised but for the last3 or 4 months when I try to contact Go Solar, my messages go nowhere. None are answered. Why is that I wonder?

Genuinely good people.

So far Go Solar Group has been fantastic. The project is not complete yet, they still have to install the batteries and send someone to set everything up. So when the project is complete I will write a new review.UPDATEThe project is complete and everything is working great. The app that I use to monitor the system is fantastic. Its amazing to see which appliances use the most energy. Now that summer is here, the system works even better. My electric bill has shown a credit for the last 3 months!! The only thing I wish I had done was go with a 10 kw system instead of an 8 kw system. But everything works great.