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7 reviews

Altenergy Incorporated

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marker Charlottesville, Virginia

Reviews

7 reviews
Keith Littlewood

06/23/2020
Disclaimer- I am writing this review within months of installation so it can only address the consultation and installation phases in depth..We researched our options for solar energy in Charlottesville and were pleased to find that there were good options. I started out with what turned out to be wildly unreasonable perceptions of what we might want- a large field array on the lower part of our acreage away from the house, house batteries, etc. Chris from Altenergy patiently, and very knowledgably, walked me through the realities. Things like current standby fees from the utilities for production over 10 kW (but listen out for possible changes in Richmond), the realities of current battery capabilities (but the exciting and rapid changes that are occurring), and the financial realities of a distant ground-mount. I had been especially concerned about the roof because of a friend's misadventure with roof damage in San Francisco with their early adoption. Talking it through with Chris and some online research was reassuring that our shingle roof was of much less concern than my friends' classic tile roof. All of these discussions (should we put in a battery dock for later adoption, what are the realities of generator backup with our proposed system, what is the best price point for panels, etc.) literally took a total of hours and I never felt rushed or pressured. Initial estimates were not wildly different for our home. Several acquaintances have had solar installations over the last few years. Honestly, we did not hear any horror stories. Everything that I heard reenforced my initial favorable impressions of AltEnergy. With the final measurements and estimate, it turned out that with a little creativity, there was room to get us a larger array than originally thought. Again, no sales pitch. Just a matter of fact comparison of proposals and careful explanation. The installation went flawlessly from our perspective. I happened to be working at home because of C19 and the crew that came out was professional and seemed very efficient to my eye. They endured my questions with good humour and really seemed to know their stuff. As the project progressed, they checked with me each step that I still wanted what was proposed (conduit all exterior with loop over back eaves vs. punching into attic, etc.) They were respectful of our request for social distancing.There were no issues with the paperwork, I just had to sign a few documents and email them back. No surprise charges upon completion of the job. (I had read about connection, return visits for training and so on incurring charges from some companies.)We are so early in the process that our initial data does not really mean anything in terms of the next 20 years. That being said, our June production was above projection. So...I would say that, thus far, this was the best experience for which we could have hoped. Will update with performance data after an extended period of time.
TF West

07/18/2018
We had Altenergy Solar Solutions install a complete solar system at our home. We highly recommend Altenergy! They listened to our requirements and expectations and provided us with a thorough, competitive plan for our installation. The entire team was knowledgeable, experienced, and informed on current technology, practices, and installation. All of the employees we interfaced with were responsive to our many questions and concerns. The quality of the work was superb and the installation team was efficient and got the entire system up and running in a timely manner. We love the idea that we are now making our own electricity and reducing our carbon footprint! Five stars for the great job Altenergy did on our installation!
Galen Staengl

07/15/2018
AltEnergy is a well respected solar installer. They put panels on my house and did a fantastic job. I highly recommend them!
Steven Braden

07/10/2018
We researched solar companies in the Charlottesville area, and are very pleased that we chose Altenergy for its long history and well thought out design approach. The team has been diligent throughout the installation, and over came the obstacles of a ground mounted array. From the day we energized the system, we have created enough solar power to completely offset our homes energy usage. Let the sun shine!
Rosamond Casey

07/22/2017
I called a company out of North Carolina and got a quote after a long visit. I almost signed but then found Altenergy right here in Charlottesville. I am so glad I did. Their price was half as much and the service could not have been better. They gave a very realistic assessment of the number of panels that would be optimal for the site and the installation was a matter of a few days. It has been a year now. My summer bills are zero and the winter ones cut in half. I worked with Chris who was incredibly nice and smart and answered all my questions with total patience.