Sunrun

Do your research and know what you are getting into when you look into solar. Misinformed customers is not the fault of the company. Solar is not a perfect solution and the blame lies on the two providers (APS and SRP) in the valley they hack the buyback price of kWh and increase the kWh price when you are not on solar but it is expected when they are in business to make not lose money. Sunrun was nothing but honest and helpful from the beginning. I have had my system running for about 4 months and have been very pleased with the savings hopefully the savings continues throughout the summer, but time will tell. Sunrun has contacted me twice to make sure the system is running properly and the available app is nice to check the output of the system. Make sure you keep your panels clean so they can maximize the production. I have no vested interest in the company but wanted to share a good experience. In addition if your are a Costco member the discounts and the cash back benefits from Costco are amazing. Again research and understand that if you get into a lease and not a purchase it is still not a real good option if you do not own your home and do not plan on living there forever.

Install was easy and seamless, but beware once they have you in a contract that is where easy and seamless end. Oh and apparently having a system that works properly is to much to ask. They are just trying to save face with the BS response to the one star reviews. We have contacted customer care over and over for months and get no where.

i have had the solar on my house since january, not one ounce of power has been put back into my home. They do not have a system in place to red flag your account when something is wrong, the rep from sunrun told me the tech that installed and told me that LIED... they have a appointment set for me but it will take ANOTHER MONTH to have some one come out even though my system has NEVER WORKED since day one. UNACCEPTABLE. now im being charger 3X the amount from srp for 8 hours everyday to have no solar return, and sun run wont fix it in a timely matter... WORST CUSTOMER SERVICE AND ALL TOGETHER COMPANY EVERY...