Platte-Clay Electric Cooperative

Absolutely the worst. Charged me a $400.00 deposit to move across the street. I been a Customer with them at 3 previous locations for a total of almost 10 years. Never had a deposit before. New account. Won't run my credit either for deposit they based the entire deposit off me having late payments at my current address. Rude and awful people to work with. Zero flexibility or understanding. Honestly one of the worst experiences I have ever had working with a company. I only wish I had another option for power. Unfortunately they know I do not I treated me as such! Keep away at all cost you been warned!!!

Helpful people everywhere. Great information and always willing to answer questions and find solutions. Never said that about a power company before. Much more than. Just a power company.

Power is up 99.9% of the time. They are nice and have fast customer service. They go above and beyond.

They dont call and let you know they are extanding your power outage at least another 3hrs. Meanwhile your house is losing heat and your adult handicapped child is panicking that we'll freeze...

This co-op is a joke. These people are incredibly difficult to work with and they are very inflexible with payment arrangements of any sort. Behind on your bill? Too bad, so sad. They give you VERY little notice before shutting off service (ONE call *voicemail* the day before -*never even noticed they called-* and a note on your door the day they shut off). They close at 5pm so if you forgot to pay bill, youll have to go without power until the next day because they dont offer after hour service of any kind. This is the most anti-community establishment Ive ever encountered. Being community driven isnt writing you a check for $40 every year and offering a hot dog and a bag of chips at your meetings that last 5 hours. If they actually cared about the community then theyd focus on consumer service and try to help members keep their electricity on by providing resources, offering various payment arrangements and allowing members to pay their bills after regular business hours. They make me want to have KCPL again.