SunPower by South Coast Solar

Not resolved, but Max was knowledge and professional. Issue resolved thanks to Max and Robert. Thanks

These guys are so solid. I asked for my service to be fast tracked and they were able to do that. On time, courteous, knowledgeable and did a great job. So nice to have a company that you can feel so confident in.

I'm am a VERY happy customer and I get happier everyday!!!!I knew to have round the clock clean power I would need both the Solar Panels and the Battery, and if I had the battery I would also have back-up power in a grid power loss situation, which are not irregular in the New Orleans area. From my years of research I knew that Sun Power Panels and Tesla POWERWALL were the best of both technologies. I do not have the largest roof surface, and I know Sun Power panels gave some of the most power generation per panel, and are the most robust. That's what led me to South Coast Solar and their CTO Scott Oman. I left a message expressing my interest in solar on the South Coast Solar website and within the our I was on the phone with Scott, and he was sitting with me at my table the next day with satellite picture of my home, and several schematics of solar potential that he was able to calculate using other satellite imaging...Friggin' Awesome!!!! We discussed a lot of options for types of systems, longevity, schedules, electrical offset, cost etc....And Scott is so chill and knowledgeable, it was a complete no pressure meeting, super educational and fun.Needless to say...we got the ball rolling, some techs came out to measure the roof, and the parts were ordered. I went with a 4.7 Kw panel system and the Tesla Powerwall 2AC (13.5Kwh storage.) To keep the labor costs down I agreed to wait for both the panels and the Powerwall to arrive. Sun Power can ship their panels right away, but this was right when Tesla was getting their new delivery system online so we waited about 40 days for the Powerwall, but now Tesla is delivering their product much faster. The whole system was installed in a day and a half, and it would have gone up in just one long day if it hadn't rained the first day around 2p (don't want to be on a roof with lightning around.) 5 fantastic technicians were involved with my install in addition to Scott Oman the CTO. Two polite and incredibly knowledgeable electricians named Mike and Jared, who where great on-site problem solvers, and were kind enough to indulge my curiosity as the install progressed. Then there was the panel team who remind you of both mountain climbers and spelunkers, the crew chief was Bo (awesome sense of humor) and his co-installers Charles & Dylan. These guys were working hard on ladders and the roof with full safety gear in the hot sun so I was diligent to say out of their way, but I couldn't help but notice the excellent communication between them, and their full awareness of the specifics of the work in front of them.The install was followed by 2 inspections (electrical & city) & the re-programming of my utility meter, none of which I was present for. My system has been up and running for 6 weeks and has been flawless. I am able to track it's operations via the Tesla AP on my phone, through my Sun Power account, and with a 10 year labor warranty I know South Coast Solar has a portal to check the status of my system from their office and let me know if anything is out of sorts.The TESLA POWERWALL has an awesome STORMWATCH function that I already used when Tropical Storm Barry brushed up against us in July. The system is hooked up to the National Weather Service and if there is any serious weather approaching my zip code the POWERWALL automatically switches to storm watch mode and force fills the batter from the grid and locks it to only be used in case of a power outage. I watched it do this and it was super cool. And yes we lost power in the storm (or I should say my neighbors did) my family and I never lost power thanks to POWERWALL.I always loved a sunrise, but now there is a secondary thrill to seeing the glow of early morning light through my window shades. Thank You South Coast Solar for being the best and using the best in solar and storage.

What can't be said about this company. They are absolutely AMAZING!!!! From start to finish this was an excellent experience. I was a little hesitant to add anything else solar after I had an absolute nightmare with Blue Raven Solar but am I glad I found these guys. After spending almost two days trying to fix all the problems Blue Raven left in the wiring of the strings they perfectly administered their knowledge into my new system and left it looking and running to my full satisfaction, never leaving any stone or my concerns unturned. I would like to thank all of those involved from my sales rep, Grant in Charleston, SC, who was extremely knowledgeable, worked diligently with me through the pain staking agony I had to deal with from Blue Raven Solars incompetent rear ends, and how about this......actually found me better and almost $8,000 cheaper then the original quote equipment for my house. I mean really people, how many sales reps do you know of that would do something like that after you've already agreed to pay a set amount. One that cares about his customers and their pockets and not just lining his with more. I would also like to thank Beau, Mitchell, and Stevie for all of their knowledge, determination, hard work, and excellent customer service throughout this process. When spending two days alone trying to troubleshoot and fix another companies screw ups and not having a bit of a chip on your shoulders, I not only highly appreciate that but deeply respect and yearn to be more like that myself. I forgot to mention that as my luck would have it, I think it runs in my families bloodline lol, I received a lemon inverter that they patiently troubleshot and then told the manufacturer they wouldn't settle for anything less than for it to be expedited overnight bc they knew how frustrated I was from my last solar experience with Blue Raven Solar. This whole experience made up for the last one and helped to mend my wounds a little. After the completion of that then it was time for the Tesla Powerwall 2 to be installed. Let me just tell you people, if you've never heard of or are thinking of getting one, do it......they're worth every penny. Take it from someone who's electric company only pays them back 45% of every KW pushed back to the grid from MY OVERPRODUCTION!!!! Not to mention the app allowed me to catch them trying to charge me almost DOUBLE the KWs used in one friggin day. When it was time for these to be installed I had the owner's themself show up all the way from Louisiana. Thats dedication.....to show up to a customers house bc you're a little behind schedule and don't want to make your well paying customer wait for another week or two. I tip my hat to Scott and Robert for that and here's another mind blower, they opted to stay and finish installing this when it was pouring rain the entire day they were here. I did electrical work for several years myself and I wouldn't want to be standing in the rain and messing with electricity even if the power is supposed to be disconnected by the power company. Takes guts and determination to do this. All bc they wanted to leave me happy as well as not wanting to make me have to disconnect from the grid again and cause me to be uncomfortable in my own house during some scorching hot weather. Any of you near Charleston SC know exactly what I'm speaking of lol. After roughly close to a full days worth of work they competed it and had me self powering my entire home through the night. As I stated in the beginning, I was hesitant to even want to do more solar after the nightmare Blue Raven left me but South Coast Solar fixed that and then some. So much in fact I ended up buying a 2nd Powerwall from them bc I'd rather have a little on standby in the event of a power outage. If you've ever lived in a hurricane or any other natural disaster then you know the inconvenience it is to go 3 to 4 weeks without power. It SUCKS!!!! I don't have to worry about that thanks to them any longer. Highly recommended and THANK YOU SUNCOAST SOLAR for an amazing experience!!!!

Our system was prfessionally installed .Couldn't have been easier. All the permits and phone calls were done for me. No problems at all. I would like to thank Charro Hanahan,Kathy Thoulion,Mitchell Jefferson and the whole crew who worked at my house for the great job.